FAQs
when will i receive my order?
Your order will be created and ready to be shipped within 2-5 business days. The shipping time for US orders is usually around 2-7 business days.
Please note that if you ordered multiple items, they may arrive in separate packages.
How much does shipping cost?
The shipping costs are calculated based on your location and the total quantity and weight of the products in your order.
what payment methods do you accept?
You can pay with Visa, Mastercard, AMEX, Discover and Apple Pay.
do you ship worldwide?
Due to being a one-woman operation, I currently only ship in the US. I’m working on adding international shipping options so that I can spread love & joy around the world!
do you accept returns or exchanges?
Because all our products are made to order (yay greener planet!), I don’t accept returns or exchanges at this time. However, if there’s an issue with your order, please email me at studiomoonandspark@gmail.com and I’m happy to help.
i have other questions, IDEAS, COMMENTS…
I’d love to hear from you! Just send me an email at studiomoonandspark@gmail.com and I’ll get back to you in 48hours or less :)